Kev 1,052 Posted December 29, 2020 Share Posted December 29, 2020 5 minutes ago, Coop said: I can’t figure out how to put this thing together! 🤫 If you're serious, watch the video or shoot me a text or call... Quote Link to post Share on other sites
Coop 582 Posted December 29, 2020 Share Posted December 29, 2020 Ha! Just kidding! 1 Quote Link to post Share on other sites
pkinneb 98 Posted Wednesday at 02:54 PM Author Share Posted Wednesday at 02:54 PM Hey folks just wanted to follow up on this one. As stated in my first post I was mistakenly sent the metric version of the miter gauge and as of today nearly a month later it has still not been corrected. I am using the gauge and my review still stands but thought all should know the customer services has hit a bit of a road bump at least for me. 1 Quote Link to post Share on other sites
Kev 1,052 Posted Wednesday at 09:25 PM Share Posted Wednesday at 09:25 PM 6 hours ago, pkinneb said: Hey folks just wanted to follow up on this one. As stated in my first post I was mistakenly sent the metric version of the miter gauge and as of today nearly a month later it has still not been corrected. I am using the gauge and my review still stands but thought all should know the customer services has hit a bit of a road bump at least for me. I saw another post yesterday with people having issue with Felder CS as well. I just wonder how much of it is Covid related? 1 Quote Link to post Share on other sites
Chet 559 Posted Wednesday at 09:37 PM Share Posted Wednesday at 09:37 PM 11 minutes ago, Kev said: I just wonder how much of it is Covid related? I think that has a lot to do with it. If they are in a area where things are limited as to what percent of your work force can be there at any given time, things are bound to go slow. Patience is definitely a virtue these days. 1 Quote “If you don’t have time to do it right, when will you have time to do it over?” John Wooden Link to post Share on other sites
pkinneb 98 Posted 12 hours ago Author Share Posted 12 hours ago Just to close the loop on this I received an email from Harvey late last evening and they apologized profusely. They said they had been "swamped from the holiday and playing catch up" the replacement parts are in the mail and they provided tracking info. So all is good. 1 Quote Link to post Share on other sites
Kev 1,052 Posted 4 hours ago Share Posted 4 hours ago Awesome! Quote Link to post Share on other sites
Chet 559 Posted 3 hours ago Share Posted 3 hours ago Thats good to hear. Quote “If you don’t have time to do it right, when will you have time to do it over?” John Wooden Link to post Share on other sites
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