Bob 31 Posted November 30, 2020 Share Posted November 30, 2020 My Nova DVR lathe quit yesterday and by everything I have diagnosed so far it appears to be the main control board. Of course the lathe is out of production and mine is 14yrs old. I sent an email to the company and have not heard back, but I am not hopeful and would no be surprised if I was told there were no parts available. So 2 questions. Does anyone have any experience with this lathe? Grizzly has it on sale, and the sale ends tomorrow. It won't be available till January. If I order the lathe and do, somehow, find parts I would cancel the new lathe. Has anyone had problems canceling an order through Grizzly? Quote Link to post Share on other sites
Kev 1,120 Posted December 1, 2020 Share Posted December 1, 2020 I've never cancelled an order with Grizzly but, their customer service is great! I wouldn't think you'd have an issue with the delivery being out so far. 1 Quote Link to post Share on other sites
Bob 31 Posted December 1, 2020 Author Share Posted December 1, 2020 35 minutes ago, Kev said: I've never cancelled an order with Grizzly but, their customer service is great! I wouldn't think you'd have an issue with the delivery being out so far. Yea, all my dealings with them have been really good. Probably not important now, I ordered the lathe I doubt I will cancel. 1 Quote Link to post Share on other sites
Chet 658 Posted December 1, 2020 Share Posted December 1, 2020 Back a few years Grizzly was having a supply chain problem with most of their jointer models. There were a number of members on another forum that had ordered them and then canceled when they found something else. I don't recall any of them complaining about the cancellation process with Grizzly. 1 Quote “If you don’t have time to do it right, when will you have time to do it over?” John Wooden Link to post Share on other sites
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