Chet Posted April 3, 2023 Share Posted April 3, 2023 Marc had an instagram post about smoke coming out of his 12 inch jointer. It looks like the started capacitor was kaput. He contacted Powermatic and they don't sell just the capacitor they want him to replace the whole motor for $1800😲 ... OH and it is on back order for 90 -120 days.😲😲A motor unavailable seems weird and not willing to sell just the capacitor also weird. He ordered the capacitor from Amazon, $20 bucks. Story to be continued. 1 Quote "Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for." - Epicurus Link to comment Share on other sites More sharing options...
Coop Posted April 4, 2023 Share Posted April 4, 2023 They probably have no idea who they just screwed and probably didn’t care but, I bet they do now! Like Kev, good for him for putting it out there! Quote Link to comment Share on other sites More sharing options...
Coop Posted April 4, 2023 Share Posted April 4, 2023 Chet, do you have a link to this? I would love to see it! Quote Link to comment Share on other sites More sharing options...
Muttley000 Posted April 4, 2023 Share Posted April 4, 2023 Another “once great” company. When looking at bandsaws I checked out powermatic. The Laguna next to it was better built, had more features, and was 20% less. I’d happily pay more for a better product. It seems the only thing left from their glory days is the paint color. Quote Link to comment Share on other sites More sharing options...
Bushwacked Posted April 4, 2023 Share Posted April 4, 2023 dang that is crazy!! how would they not just sell that part. a whole new motor seems outrageous at 1800 for a $20 part. Definitely not the gold standard anymore. Hoping my PM 8" joiner holds up though lol Quote Link to comment Share on other sites More sharing options...
Kev Posted April 4, 2023 Share Posted April 4, 2023 Looking forward to seeing the rest of this story as it sounds terribly familiar! My issues with PM are well documented here and in video so, I won't rehash old news. I'd hate for this to happen to anyone but, at least in this case it's someone who I know is financially solvent enough to take care of the issue easily and has a big enough following to get the word out about their customer service. I do wish Marc the best of luck resolving the issue with PM.. Not that he reads here...lol Quote Link to comment Share on other sites More sharing options...
Chet Posted April 4, 2023 Author Share Posted April 4, 2023 14 hours ago, Coop said: Chet, do you have a link to this? I would love to see it! He posted it on instagram so you would need to set up an instagram account to see it Coop. Then you would just need to "Follow" Marc to see the post. Quote "Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for." - Epicurus Link to comment Share on other sites More sharing options...
Chet Posted April 4, 2023 Author Share Posted April 4, 2023 Lastest post from Marc. I appears that the two $20 capacitors from Amazon fixed what Powermatic said would take $1800 dollars to fix. 3 Quote "Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for." - Epicurus Link to comment Share on other sites More sharing options...
Bushwacked Posted April 4, 2023 Share Posted April 4, 2023 24 minutes ago, Chet said: Lastest post from Marc. I appears that the two $20 capacitors from Amazon fixed what Powermatic said would take $1800 dollars to fix. not a good look for PM ... Quote Link to comment Share on other sites More sharing options...
Kev Posted April 4, 2023 Share Posted April 4, 2023 1 hour ago, Chet said: Lastest post from Marc. I appears that the two $20 capacitors from Amazon fixed what Powermatic said would take $1800 dollars to fix. I'm glad he got it fixed! Quote Link to comment Share on other sites More sharing options...
Coop Posted April 5, 2023 Share Posted April 5, 2023 8 hours ago, Chet said: He posted it on instagram so you would need to set up an instagram account to see it Coop. Then you would just need to "Follow" Marc to see the post. Guess I’ll have to wait till it hits ABC or NBC! 😳 Quote Link to comment Share on other sites More sharing options...
Jamie Posted April 6, 2023 Share Posted April 6, 2023 It is very disappointing to hear all these issues with pm. I have a 66 saw that I absolutely love and haven’t had an issue. Knock on wood. Is there a company out there that would be a go to for quality without seriously ripping open the wallet? Is Harvey it? I know felder has been around a long time but they come with a price, also don’t see many ever hit the used market. Quote Link to comment Share on other sites More sharing options...
Kev Posted April 6, 2023 Share Posted April 6, 2023 10 hours ago, Jamie said: It is very disappointing to hear all these issues with pm. I have a 66 saw that I absolutely love and haven’t had an issue. Knock on wood. Is there a company out there that would be a go to for quality without seriously ripping open the wallet? Is Harvey it? I know felder has been around a long time but they come with a price, also don’t see many ever hit the used market. I think the older PM stuff is great! Unfortunately their customer service has really gone down hill. The SS is a really nice saw but I've not heard much about their customer service. Perhaps that's because they haven't had too many issues? If I were replacing my saw today, it would be with a Harvey. 2 Quote Link to comment Share on other sites More sharing options...
Bushwacked Posted April 6, 2023 Share Posted April 6, 2023 I have called SS support twice, both times have been amazing! Sat on the phone with me for about 45 mins one time walking through the issue until we got it worked out. I have contacted Harvey support once, also stellar in their response and speed. PM, I have not had to deal with luckily. 1 Quote Link to comment Share on other sites More sharing options...
Coop Posted April 7, 2023 Share Posted April 7, 2023 Jamie, I would like to upgrade from my Jet and have considered the Harvey but don’t know of anyone who has actually owned one. Sure wish you would make the leap and inform us! Which model are you eyeballing? BW, what Harvey machine do you have? 1 Quote Link to comment Share on other sites More sharing options...
Bushwacked Posted April 7, 2023 Share Posted April 7, 2023 7 hours ago, Coop said: Jamie, I would like to upgrade from my Jet and have considered the Harvey but don’t know of anyone who has actually owned one. Sure wish you would make the leap and inform us! Which model are you eyeballing? BW, what Harvey machine do you have? I have this one Coop ... https://www.harveywoodworking.com/products/new-ambassador-c14-3hp-14-band-saw 1 Quote Link to comment Share on other sites More sharing options...
Kev Posted April 7, 2023 Share Posted April 7, 2023 7 hours ago, Coop said: Jamie, I would like to upgrade from my Jet and have considered the Harvey but don’t know of anyone who has actually owned one. Sure wish you would make the leap and inform us! Which model are you eyeballing? BW, what Harvey machine do you have? I've gotten to put my hands on a couple and only for a few cuts. Fit and finish is great and definitely in league with SS and PM.. Quote Link to comment Share on other sites More sharing options...
Jamie Posted April 22, 2023 Share Posted April 22, 2023 On 4/7/2023 at 12:00 AM, Coop said: Jamie, I would like to upgrade from my Jet and have considered the Harvey but don’t know of anyone who has actually owned one. Sure wish you would make the leap and inform us! Which model are you eyeballing? BW, what Harvey machine do you have? K don’t have any Harvey yet. Considering their bandsaw tho Quote Link to comment Share on other sites More sharing options...
Kev Posted April 22, 2023 Share Posted April 22, 2023 10 hours ago, Jamie said: K don’t have any Harvey yet. Considering their bandsaw tho I'm part of the Harvey FB group if you'd like me to send you a link? Quote Link to comment Share on other sites More sharing options...
Jamie Posted April 24, 2023 Share Posted April 24, 2023 On 4/22/2023 at 8:00 AM, Kev said: I'm part of the Harvey FB group if you'd like me to send you a link? yes that would be great! Quote Link to comment Share on other sites More sharing options...
Kev Posted April 24, 2023 Share Posted April 24, 2023 6 hours ago, Jamie said: yes that would be great! https://www.facebook.com/groups/711160252949744 1 Quote Link to comment Share on other sites More sharing options...
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